My Role:
Expert Assistant Property Manager & Telemarketing Specialist
Project Description:
In my role as Delinquency Destroyer for The Avenue Team, I was responsible for ensuring timely payments from tenants of single-family rented homes. My key responsibilities included: Conducting outreach calls to all tenants to confirm payment status and offer assistance. Developing tailored payment plans to help tenants catch up on overdue payments. Managing maintenance requests efficiently to enhance tenant satisfaction. Utilizing Appfolio, a cutting-edge property management CRM, to track communications, feedback, and payment histories.
Skills and deliverables:
• Real Estate
• Property Management
• Cold Calling
• Virtual Assistance
• Telemarketing
